All requests for help must be done through the Helpdesk

Requests not submitted via the Helpdesk system will not be honored.

The University of Pittsburgh recognizes that the vast majority of students, faculty, staff and guests exercise responsible judgment with all Information Technology resources. To ensure the continued integrity of this environment, reasonable policies, procedures and security considerations have been implemented. All students, staff, and faculty are required to follow the policies and procedures defined by the University of Pittsburgh. Also, the Department of Human Genetics has created policies that are to be used in addition to the Univeristy of Pittsburgh's policies. These policies are listed at the bottom of this page.

All students are subject to the rules and regulations as described in the University of Pittsburgh Student Code of Conduct.

In order to ensure the reliability and performance of the University's network, PittNet, members of the University community should read and follow the University's Network Standard. With the advent of wireless networking at the University, the Wireless Standard contains important information about the design, implementation, and maintenance of University wireless network installations.

The following are the policies created and maintained by the Department of Human Genetics.

Computer Access and Use
Systems Backup Policy
Antivirus Policy
Security Updates Policy
Confidential Data Policy
Apple Computer Security Policy
Microsoft Computer Security Policy
Intrusion Prevention Policy